Did anyone who caught the 8.23 from Rosanna on Tuesday happen to see the article by James Schloelffel in The Age on the same day (Time to put the brakes on Metro’s advertising spending spree The Age, 14 June 2011)? Goodness knows you had plenty of time to read it.
In the article James discusses the “This is me.” advertising campaign being run by Metro and goes on to write about a trip on the 7.42 train from Greensborough. Well, the people on the 8.23 from Rosanna had their own “This is me” moment on Tuesday. Hundreds of people jam-packed into the train endured impotent frustration as the train slowly rolled out of Clifton Hill, pausing after each station along the way to complete its express journey to Jolimont in, and get ready for it, over 1.5 hours! The carriage I was on had a barely working intercom and a message that possibly mentioned a slow train in front was heard by a few passengers – but couldn’t be sworn to – and the information quickly spread through the carriage to commuters hungry for information and desperately trying to reschedule their days and rue missed meetings, friends and classes. The most annoying thing about this (so much worse than getting coffee if you are a tea drinker) was the fact that people were not told what the delay was or how the long the delay was expected to be. And worse, there was no option for people but to remain on the train as each station was slowly passed so that the train could just stop the other side of the platform and wait for signal changes. Why is it so hard to provide people with appropriate and up to date information about train services and to be flexible so that if there is a problem on the line (the Metro website later stated that there was equipment failure at West Richmond) express trains re-schedule their routes to stop at train stations rather than just past them? Surely it would be better if people could get off and make their way via trams and buses if the system is facing such catastrophic failure? Anyway, for all those people stuck on that train Tuesday, “This is me.” yesterday, today and probably tomorrow.
Does anyone else have any interesting “This is me.” story from trains or public transport through Banyule? Would love to hear them. The more outrageous, the better.
- All aboard Metro’s sardine express (heraldsun.com.au)